PRIVACY POLICY, ELECTRONIC COMMUNICATIONS, WEBSITE TERMS OF USE, AND PERSONAL DATA NOTICE
Dear Users and Members,
This document aims to inform you regarding our privacy rules, commercial electronic communications, terms of website use, personal data processing practices, and your rights under the Law No. 6698 on the Protection of Personal Data (KVKK).
This policy is valid for VELORİST A.Ş. (“Velorist”) and the website www.velorist.com (“Website”) and outlines the principles for the confidentiality, protection, processing, and use of member/customer information, along with the terms for electronic communications and other related matters.
1. Information Collection and Use
To provide better service, we may request certain personal information (such as name, age, interests, email, etc.) from our customers. When you provide this information, you are sharing it voluntarily with Velorist.
This data is collected on Velorist servers and may be used solely within Velorist for:
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Organizing periodic campaigns,
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Designing special promotional activities based on customer profiles,
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Preventing unwanted emails through customer “classification”.
2. Visitor Behavior and Analytics
In addition to the information provided through forms, Velorist monitors and analyzes visitor behavior and preferences while browsing the Website. Non-personal, statistical data may be shared with Velorist business partners to enhance and personalize the shopping experience.
3. Location and Device Information
If you use our mobile application, and certain features like Bluetooth or Wi-Fi are enabled on your device, we may collect data including your location, visited physical/e-commerce stores, browsed products, and transaction details. These may also be shared with business partners for the purpose of improving service quality and user experience.
4. Electronic Communications and Commercial Messages
In accordance with applicable laws, Velorist may contact members/customers through:
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SMS, instant notifications,
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Automated calls,
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Email, fax,
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Bluetooth, Wi-Fi, and other electronic means (if enabled),
for the purposes of marketing, promotions, advertisements, informing about membership or store cards, services, campaigns, or transactions.
You may unsubscribe from our communication lists at any time by clicking the “Unsubscribe” link at the bottom of our emails. You may also disable notifications through other communication channels mentioned.
5. Data Security and Access
All information entered by members/customers is accessible and modifiable only by them. It is not possible for others to view or change this information.
Credit card information requested on the payment page is not stored on Velorist servers or on servers of companies providing services to Velorist. All payment transactions are securely processed directly between your browser and the bank via Velorist’s payment interface.
6. Disclosure to Authorities
Customer/member information may be disclosed to official authorities only when legally required, and upon official request in accordance with applicable laws.
7. Third-Party Sites
Any websites accessed through the Website (via links, banners, ads, etc.) are governed by their own privacy, security policies, and terms. Velorist assumes no responsibility for the privacy practices, service quality, or disputes that may arise from visiting third-party websites.
Users are solely responsible for the decisions and actions they take based on any content, advertisement, or recommendation provided on or through the Website.
8. Intellectual Property Rights
All content, layout, and materials on the Website (unless otherwise indicated) are the property of Velorist and are protected by intellectual and industrial property laws. Any partial or full use, reproduction, or distribution without permission is prohibited.
9. Right to Modify
Velorist reserves the right to make changes to this policy and the terms of the products, services, and offers it provides. These changes become effective once announced on the Website or through other appropriate means.